Oman Airports signs contract with CrowdVision® to enhance passenger experience in real time.
Oman Airports (OA) have signed a contract with UK based CrowdVision and local partner, Ingenuity Technologies LLC to deploy a Passenger Flow Management system, to optimise the passenger experience and airport performance across the new Muscat International and Salalah flagship airports, covering all key airport areas.
The CrowdVision deployment is already underway and once live, will measure passenger activity, passenger service delivery and asset utilisation 24/7. This enables complete airport optimisation through better planning,
This year at ACI global we’re going to be on Stand 531! Come visit us and meet Colin, Jared and Jamie. It’ll give us a chance to show you what we’re doing here at CrowdVision and how we might just be able to help you optimize your airport, and it’ll give you a chance to put us to the test.
Ask us the questions you really want the answers to.
Heathrow partners with CrowdVision to optimise passenger experience in real-time
In June 2016 Heathrow Airport Limited selected Crowd Vision Limited as its Passenger Flow Analytics Partner following a competitive tendering process. An extensive multi-terminal rollout is now in delivery with plans for further phased expansion in the future.
A successful trial of the CrowdVision solution in Terminal 2 / the Airport Operations Centre has already delivered early benefits.
The extended system will measure crowding, queuing and utilisation in check-in and immigration halls,
A Better Way to Manage Airports: Passenger Analytics
Airport managers increasingly face operational challenges from steady passenger growth, terminal congestion, rising costs, and difficulty in funding infrastructure. These factors are a simple recipe for deficient facilities, poor service, and unhappy passengers. However, the emerging field of passenger analytics is beginning to be applied to airports, with highly encouraging results. Passenger analytics offers new tools and processes to help airport managers make more effective decisions that improve airport performance, make better use of terminals,
Measuring the customer’s journey through London City Airport
London City Airport (LCY) is the only London airport actually in London, handling 3.65 million passengers in 2014. Some 65% of those using LCY are travelling on business. It should take no more than 20 minutes to get from front door to departure lounge, and no more than 15 minutes from tarmac to train. We call it the 20:15 promise — and it is a promise that presents an obvious challenge: how can we know if we were delivering?
LCY deploys CrowdVision passenger analytics
When London City Airport opened in 1987 it was for hundreds of thousands of passengers, not the 4 million plus we expect to handle in 2015.
As a result things are getting a little congested over in the airport terminal, and some creative thinking was needed to try and make the most of the limited space available.
That’s where local technology company CrowdVision came in. Based just over the river from LCY in North Greenwich,
CrowdVision looks forward to LCY Smart Airport Experience project
CrowdVision is an integral part of the Smart Airport Experience project being launched at London City Airport and announced by Living PlanIT today. Our technology will help the airport to measure, analyse and improve passenger flows, creating opportunities for innovation and delivering faster journeys and improved passenger experience.
CrowdVision’s unique passenger analytics capability provides airports with very accurate measures of passenger volumes and dynamics in every corner of the airport every minute of the day.